Brighthouse Financial case study: Batch queries cut from nearly 30 minutes to seconds
~30 min to secondsCritical query runtime
Industries · Insurance
Batch, data and admin systems for insurance teams
We’ve stabilized daily batch operations for a life insurer and rebuilt admin and reporting workflows for an insurance brokerage.
- Daily batch jobs stabilized
- About 100
- Rows in the largest tables
- Nearly 500 million
Recurring failures were fixed at the root, and Brighthouse renewed.
What our insurance clients came to us with
Batch runs failing as volumes grew
Batch jobs kept failing, and manual fixes stretched the internal team.
Queries that took nearly 30 minutes
Missing indexes slowed date-based queries, and reports went out without timely data.
Admin work done by hand
Insurance agents and administrators did onboarding, reporting and admin tasks by hand, on an outdated platform.
Commissions tied to hierarchy data
Payouts ran on insurance-agent hierarchy data that had to stay intact through a move to a new database.
How AI is changing insurance
Generative AI is in production
48%
of insurers worldwide have at least one generative AI use case in production
Source: Celent, via actuary.info
Investment is still rising
McKinsey’s 2026 survey finds insurers among the most likely to expect their AI investment to grow.
Source: McKinsey, The State of AI
Regulators expect governance
The NAIC model bulletin sets out regulators’ expectations for insurers’ AI use. Pennsylvania adopted it in 2024.
What we build for insurance teams
Pick the package that matches your systems today. Each can add AI, and a named Amalgam engineer approves every change.
2 to 4 weeks
Maestro
Get a written plan for what to change first, before you fund a new system.
6+ weeks
Most used
Forge
Rebuild an outdated platform around the workflows your admins and insurance agents run every day.
12+ weeks
Dynamo
Stabilize and modernize systems already in production, then keep them supported with managed services.
Pilot recruiting · delivery contingent
XESO
Cited answers from your documents. Team pilots start after the Trust Gate, our security and quality review.
Insurance projects
Premier Financial Alliance case study: Commission payouts automated from the agent hierarchy
Insurance-agent data moved to PostgreSQL
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